Shipping policy

The goods can only be shipped to the countries listed below as standard. Depending on the size of your order, shipping will be by DHL, Deutsche Post or UPS.

If you would like us to ship to another country, please send us an email (insert email address) before placing an order and state the item, quantity and delivery address with the country and corresponding postcode.
We will then inform you at short notice whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping option and the costs.

I. Shipping within Germany:

Within Germany we ship your order free of charge from an order value of 39€. Up to an order value of 39.00 euros, the packaging and shipping costs amount to a flat rate of 3.90 euros.

II. shipping outside Germany

For shipping to the following countries we charge a flat shipping fee per order of 9,90 Euro: Austria, France, Italy, Netherlands, Spain, Switzerland, Belgium, Denmark, Finland, Greece, Ireland, Liechtenstein, Luxembourg, Croatia, Monaco, Norway, Poland, Portugal, San Marino, Sweden, Slovakia, Slovenia, Czech Republic, Hungary, Vatican City and United Kingdom. From a gross order value of 79.00 euros, we ship free of charge.

For deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find further information, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.