Data Protection Declaration

Data Protection Declaration

1) Information on the Collection of Personal Data and Contact Details of the

Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. On

the following pages, we inform you about the handling of your personal data when using

our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of

the General Data Protection Regulation (GDPR), is Good Organics GmbH,

Mitterstrassweg 23, 82064 Strasslach-Dingharting, Deutschland, Tel.: 08912711420,

E-Mail: info@goodorganics.de. The controller in charge of the processing of personal

data is the natural or legal person who alone or jointly with others determines the

purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the

transmission of personal data and other confidential content (e.g. orders or inquiries to

the controller). You can recognize an encrypted connection by the character string

https:// and the lock symbol in your browser line.

2) Data Collection When You Visit Our Website

When using our website for information only, i.e. if you do not register or otherwise

provide us with information, we only collect data that your browser transmits to our

server (so-called "server log files"). When you visit our website, we collect the following

data that is technically necessary for us to display the website to you:

- Our visited website

- Date and time at the moment of access

- Amount of data sent in bytes

- Source/reference from which you came to the page

- Browser used

- Operating system used

- IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of

our legitimate interest in improving the stability and functionality of our website. The

data will not be passed on or used in any other way. However, we reserve the right to

check the server log files subsequently, if there are any concrete indications of illegal

use.

3) Cookies

In order to make your visit to our website attractive and to enable the use of certain

functions, we use so-called cookies on various pages. These are small text files that are

stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other
cookies remain on your terminal and enable us or our partner companies (third-party
cookies) to recognize your browser on your next visit (persistent cookies). If cookies are
set, they collect and process specific user information such as browser and location data
as well as IP address values according to individual requirements. Persistent cookies are
automatically deleted after a specified period, which may vary depending on the cookie.
You can check the duration of the respective cookie storage in the overview of the
cookie settings of your web browser.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g.
remembering the content of a virtual shopping basket for a later visit to the website). If
personal data are also processed by individual cookies set by us, the processing is
carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the
contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate
interests in the best possible functionality of the website and a customer-friendly and
effective design of the page visit.
We work together with advertising partners who help us to make our website more
interesting for you. For this purpose, cookies from partner companies are also stored on
your hard drive when you visit our website (third-party cookies). You will be informed
individually and separately about the use of such cookies and the scope of the
information collected in each case within the following sections.
Please note that you can set your browser in such a way that you are informed about
the setting of cookies and you can decide individually about their acceptance or exclude
the acceptance of cookies for certain cases or generally. Each browser differs in the way
it manages the cookie settings. This is described in the help menu of each browser,
which explains how you can change your cookie settings. You will find these for the
respective browsers under the following links:
- Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-mana
ge-cookies
- Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies
- Chrome:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl
=en
- Safari:
https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri1147
1/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that the functionality of our website may be limited if cookies are not
accepted.

4) Contacting Us
When you contact us (e.g. via contact form or e-mail), personal data is collected. Which
data is collected in the case of a contact form can be seen from the respective contact
form. This data is stored and used exclusively for the purpose of responding to your
request or for establishing contact and for the associated technical administration. The
legal basis for processing data is our legitimate interest in responding to your request in
accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a
contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your
data will be deleted after final processing of your enquiry; this is the case if it can be
inferred from the circumstances that the facts in question have been finally clarified,
provided there are no legal storage obligations to the contrary.
5) Data Processing When Opening a Customer Account and for Contract
Processing
Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and
processed if you provide it to us for the execution of a contract or when opening a
customer account. Which data is collected can be seen from the respective input forms.
It is possible to delete your customer account at any time. This can be done by sending
a message to the above-mentioned address of the controller. We store and use the data
provided by you for contract processing. After complete processing of the contract or
deletion of your customer account, your data will be blocked in consideration of tax and
commercial retention periods and deleted after expiry of these periods, unless you have
expressly consented to further use of your data or a legally permitted further use of data
has been reserved by our site, about which we will inform you accordingly below.
6) Commentary Function
Within the scope of the commentary function on this website, in addition to your
comment, information on the time of writing the comment and the name of the
commentator you have chosen is stored and published on the website. Furthermore,
your IP address is logged and stored. This IP address is stored for security reasons, in
case the person concerned violates the rights of third parties or posts illegal content by
submitting a comment. We need your e-mail address to contact you if a third party
should object to your published content as unlawful. The legal basis for the storage of
your data is Art. 6 (1) point b and f GDPR. We reserve the right to delete comments if
they are objected to as unlawful by third parties.
7) Use of Client Data for Direct Advertising
7.1 If you subscribe to our e-mail newsletter, we will send you regular information about
our offers. The only mandatory information for sending the newsletter is your e-mail
address. The indication of additional possible data is voluntary and is used to allow us to
address you personally. We use the so-called double opt-in procedure for sending
newsletters. This means that we will not send you an e-mail newsletter, unless you have
expressly confirmed to us that you agree to the sending of such a newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive
future newsletters by clicking on an appropriate link.
By activating the confirmation link, you give us your consent to the use of your personal
data in accordance with Art. 6 (1) point a GDPR. When you register for the newsletter,
we store your IP address entered by the Internet Service Provider (ISP) as well as the
date and time of registration so that we can trace any possible misuse of your e-mail
address at a later time. The data collected by us when you register for the newsletter
will be used exclusively for the purpose of advertising by means of the newsletter. You
can unsubscribe from the newsletter at any time via the link provided in the newsletter
or by sending a message to the responsible person named above. After your
cancellation, your e-mail address will immediately be deleted from our newsletter
distribution list, unless you have expressly consented to further use of your data or we
reserve the right to use data in excess thereof, which is permitted by law and about
which we inform you in this declaration.
7.2 Newsletter via ActiveCampaign
Our email newsletters are sent via the technical service provider ActiveCampaign, LLC,
150 N. Michigan Ave Suite 1230, Chicago, IL, US, USA ("ActiveCampaign"), to whom we
pass on the data you provided when registering for the newsletter. This transfer takes
place in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in
using an effective, secure and user-friendly newsletter system. The data you enter for
the purpose of receiving the newsletter (e.g. email address) is stored on
ActiveCampaign's servers in the USA.
ActiveCampaign uses this information to send and statistically evaluate the newsletter
on our behalf. For the evaluation, the emails sent contain so-called web beacons or
tracking pixels, which are single-pixel image files stored on our website. This makes it
possible to determine whether a newsletter message has been opened and which links,
if any, have been clicked on. With the help of so-called conversion tracking, it can also
be analysed whether a predefined action (e.g. purchase of a product on our website) has
taken place after clicking on the link in the newsletter. In addition, technical information
is recorded (e.g. time of retrieval, IP address, browser type and operating system). The
data is collected exclusively in pseudonymised form and is not linked to your other
personal data; direct personal reference is excluded. This data is used exclusively for
the statistical analysis of newsletter campaigns. The results of these analyses can be
used to better adapt future newsletters to the interests of the recipients.
If you wish to object to the data analysis for statistical evaluation purposes, you must
unsubscribe from the newsletter.
We have concluded an order processing agreement with ActiveCampaign, with which we
oblige ActiveCampaign to protect our customers' data and not to pass it on to third
parties.
You can view ActiveCampaign's privacy policy here:
https://www.activecampaign.com/privacy-policy

8) Processing of Data for the Purpose of Order Handling
8.1 The personal data collected by us will be passed on to the transport company
commissioned with the delivery within the scope of contract processing, insofar as this is
necessary for the delivery of the goods. We will pass on your payment data to the
commissioned credit institution within the framework of payment processing, if this is
necessary for payment handling. If payment service providers are used, we explicitly
inform you of this below. The legal basis for the transfer of data is Art. 6 (1) point b
GDPR.
8.2 Use of Special Service Providers for Order Processing and Handling
- JTL
The order is processed by the service provider “JTL” (JTL-Software-GmbH, Rheinstr. 7,
41836 Hückelhoven, Germany). Name, address and, if applicable, other personal data
will be passed on to JTL exclusively for processing the online order in accordance with
Art. 6 (1) point b GDPR. Your data will only be passed on if this is necessary for
processing the order. Details of JTL's privacy policy and its data protection declaration
can be viewed at: https://www.jtl-software.de/Datenschutz
8.3 Use of Payment Service Providers
- Paypal
When you pay via PayPal, credit card via PayPal, direct debit via PayPal or - if offered -
"purchase on account" or "payment by instalments" via PayPal, we transmit your
payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6
(1) point b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out credit checks for the payment methods credit card
via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "payment by
installments" via PayPal. For this purpose, your payment data may be passed on to
credit agencies on the basis of PayPal's legitimate interest in determining your solvency
pursuant to Art. 6 (1) point f GDPR. PayPal uses the result of the credit assessment in
relation to the statistical probability of non-payment for the purpose of deciding on the
provision of the respective payment method. The credit report can contain probability
values (so-called score values). If score values are included in the result of the credit
report, they are based on recognized scientific, mathematical-statistical methods. The
calculation of the score values includes, but is not limited to, address data. For further
information on data protection law, including the credit agencies used, please refer to
PayPal's data protection declaration at:
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
You can object to this processing of your data at any time by sending a message to
PayPal. However, PayPal may still be entitled to process your personal data if this is
necessary for contractual payment processing.
- Stripe
If you choose a Stripe payment method, payment is processed by the payment service
provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on your information provided during the order process
together with the information about your order (name, address, account number, bank
code, bank code if applicable, credit card number, invoice amount, currency and
transaction number) in accordance with Art. 6 (1) point b GDPR. Your data will only be
passed on for the purpose of payment processing with the payment service provider
Stripe Payments Europe Ltd. and only to the extent necessary. For more information
about Stripe's privacy policy, please visit: https://stripe.com/gb/privacy
9) Rights of the Data Subject
9.1 The applicable data protection law grants you the following comprehensive rights of
data subjects (rights of information and intervention) vis-à-vis the data controller with
regard to the processing of your personal data:
- Right of access by the data subject pursuant to Art. 15 GDPR: You shall have the right
to receive the following information: The personal data processed by us; the purposes of
the processing; the categories of processed personal data; the recipients or categories
of recipients to whom the personal data have been or will be disclosed; the envisaged
period for which the personal data will be stored, or, if not possible, the criteria used to
determine that period; the existence of the right to request from the controller
rectification or erasure of personal data or restriction of processing personal data
concerning the data subject or to object to such processing; the right to lodge a
complaint with a supervisory authority; where the personal are not collected from the
data subject, any available information as to their source; the existence of automated
decision-making, including profiling and at least in those cases, meaningful information
about the logic involved, as well as the significance and envisaged consequences of
such processing for the data subject; the appropriate safeguards pursuant to Article 46
when personal data is transferred to a third country.
- Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain from the
controller without undue delay the rectification of inaccurate personal data concerning
you and/or the right to have incomplete personal data completed which are stored by
us.
- Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR: You have the right
to obtain from the controller the erasure of personal data concerning you if the
conditions of Art. 17 (2) GDPR are fulfilled. However, this right will not apply for
exercising the freedom of expression and information, for compliance with a legal
obligation, for reasons of public interest or for the establishment, exercise or defense of
legal claims.
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to obtain
from the controller restriction of processing your personal data for the following reasons:
As long as the accuracy of your personal data contested by you will be verified. If you
oppose the erasure of your personal data because of unlawful processing and you
request the restriction of their use instead. If you require the personal data for the
establishment, exercise or defense of legal claims, once we no longer need those data for the purposes of the processing. If you have objected to processing on grounds
relating to your personal situation pending the verification whether our legitimate
grounds override your grounds.
- Right to be informed pursuant to Art. 19 GDPR: If you have asserted the right of
rectification, erasure or restriction of processing against the controller, he is obliged to
communicate to each recipient to whom the personal date has been disclosed any
rectification or erasure of personal data or restriction of processing, unless this proves
impossible or involves disproportionate effort. You have the right to be informed about
those recipients.
- Right to data portability pursuant to Art. 20 GDPR: You shall have the right to receive
the personal data concerning you, which you have provided to us, in a structured,
commonly used and machine-readable format or to require that those data be
transmitted to another controller, where technically feasible.
- Right to withdraw a given consent pursuant to Art. 7 (3) GDPR: You have the right to
withdraw your consent for the processing of personal data at any time with effect for the
future. In the event of withdrawal, we will immediately erase the data concerned, unless
further processing can be based on a legal basis for processing without consent. The
withdrawal of consent shall not affect the lawfulness of processing based on consent
before its withdrawal.
- Right to lodge a complaint pursuant to Art. 77 GDPR: Without prejudice to any other
administrative or judicial remedy, you have the right to lodge a complaint with a
supervisory authority, in particular in the Member State of your habitual residence, place
of work or place of the alleged infringement if you consider that the processing of
personal data relating to you infringes the GDPR.
9.2 RIGHT TO OBJECT
IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR
PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU
HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE
FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA
CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN
PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH
OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE
PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE
THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA
WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE
OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA
CONCERNED FOR DIRECT ADVERTISING PURPOSES.

10) Duration of Storage of Personal Data
The duration of the storage of personal data is based on the respective legal basis, the
purpose of processing and - if relevant – on the respective legal retention period (e.g.
commercial and tax retention periods).
If personal data is processed on the basis of an express consent pursuant to Art. 6 (1)
point a GDPR, this data is stored until the data subject revokes his consent.
If there are legal storage periods for data that is processed within the framework of legal
or similar obligations on the basis of Art. 6 (1) point b GDPR, this data will be routinely
deleted after expiry of the storage periods if it is no longer necessary for the fulfillment
of the contract or the initiation of the contract and/or if we no longer have a justified
interest in further storage.
When processing personal data on the basis of Art. 6 (1) point f GDPR, this data is stored
until the data subject exercises his right of objection in accordance with Art. 21 (1)
GDPR, unless we can provide compelling grounds for processing worthy of protection
which outweigh the interests, rights and freedoms of the data subject, or the processing
serves to assert, exercise or defend legal claims.
If personal data is processed for the purpose of direct marketing on the basis of Art. 6
(1) point f GDPR, this data is stored until the data subject exercises his right of objection
pursuant to Art. 21 (2) GDPR.
Unless otherwise stated in the information contained in this declaration on specific
processing situations, stored personal data will be deleted if it is no longer necessary for
the purposes for which it was collected or otherwise processed.